Welcome to TentHouse.store! By accessing or using our website and
purchasing tents or tent-stay related products/services from us, you agree to be bound by
these Terms and Conditions. Please read them carefully before making a purchase or browsing
our platform.
1. General
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By placing an order through TentHouse.store, you confirm that you are at least 18
years old or have obtained consent from a parent or legal guardian.
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These Terms & Conditions may be updated periodically. Continued use of our
website indicates your acceptance of any changes.
2. Products & Orders
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All product descriptions and images presented are for informational purposes.
We strive to show our tents and tent-stay related services/products as accurately as
possible,
but do not guarantee complete accuracy of product details.
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We reserve the right to refuse or cancel any order at our discretion, including
but not limited to pricing errors, stock unavailability, or suspected fraudulent
activity.
3. Pricing & Payment
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Prices for all products and services are listed in INR (unless otherwise specified) and
are subject to change without prior
notice.
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Payment is required at the time of order using the payment methods available at
checkout.
4. Shipping & Delivery
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Orders are shipped to the address provided during checkout. Please verify your address
as TentHouse.store is not responsible for delays or losses due to incorrect information.
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Shipping and delivery estimates are provided for your convenience, but delivery times
may vary due to
circumstances beyond our control such as carrier delays or external factors.
5. Returns, Exchanges & Refunds
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Please review our Exchange Policy and Refund Policy pages for detailed information regarding
returns, exchanges, and refunds for tents and tent-stay services.
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To initiate a return or exchange, please contact us within 5 days of receiving your
order.
6. Intellectual Property
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All website content, including text, images, logos, and designs, is the property of
TentHouse.store and may not be used, copied, or reproduced without our written
consent.
7. Limitation of Liability
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To the fullest extent permitted by law, TentHouse.store is not liable for any
indirect, incidental, or consequential damages related to the use of our website, tents,
or tent-stay products/services.
8. Privacy
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Your privacy is important to us. Please read our Privacy
Policy to understand how we collect, use, and safeguard your personal
information.
9. Contact
If you have any questions regarding these Terms & Conditions, please contact us or email support@tenthouse.store.