Privacy Policy

At TentHouse.store, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data when using our website to buy tents or to explore our tent stay products and services.

1. Information We Collect

  • Personal Information: When you create an account, place an order, sign up for our newsletter, or contact us, we may collect your name, email address, shipping address, phone number, and payment details.
  • Cookies & Usage Data: We use cookies and similar technologies to improve your experience, understand how our website is used, and to enhance site security.

2. How We Use Your Information

  • To process your orders, deliver tent products and stay-related services, and provide responsive customer support.
  • To send order notifications, service updates, and promotional content (you can unsubscribe from these communications at any time).
  • To analyze and improve our website, offerings, and to enhance your overall experience with TentHouse.store.

3. How We Share Information

  • We never sell or rent your personal information to third parties.
  • Your information may be shared with trusted partners like payment processors or delivery companies only for the purpose of fulfilling your orders and services.
  • Information may be disclosed to comply with the law or to protect TentHouse.store, our customers, or others.

4. Cookies & Tracking

Cookies help us remember your preferences, keep your cart active, and improve site performance. You may disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We use industry-standard methods and technologies to protect your data. While we strive to safeguard your information, no online method is guaranteed to be 100% secure.

6. Children’s Privacy

TentHouse.store does not knowingly collect data from children under 13. If you believe a child has provided us with personal data, please contact us, and we will promptly remove it.

7. Your Choices & Rights

  • You may request access to, correction of, or deletion of your personal information by contacting our support team.
  • You can unsubscribe from promotional emails at any time using the link provided in those emails.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or the law. Updated policies will be posted on this page along with the revision date.

9. Contact Us

For any questions, requests, or concerns about your privacy or this policy, please contact us or email us at support@tenthouse.store.

Last updated: Jan 2026